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How to Switch Event Management Software: A Guide for Event Teams

Event Management
Eventscribe

If your organization is reconsidering its event platform, timing probably matters as much as features. Abstracts, registration, and the annual meeting keep moving while you evaluate.

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Some teams start looking when a renewal comes up. Others start when their vendor's product direction moves away from organization needs, or when separate tools for abstracts, registration, and the event app take up too much staff time.

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This guide covers what changes when an organization moves to Eventscribe from another platform, how a typical switch runs, and what to ask vendors before you sign.

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What changes when you switch

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Most teams have questions in three areas: data, stakeholders, and workflow.

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  • Your data. Eventscribe's support team handles structured data imports, with formatting validation and spot checks before launching.
  • Your stakeholders. Speakers, reviewers, exhibitors, and attendees each have their own portal. Changes made in one place update the website, schedule, and mobile app.
  • Your workflow. Accepted abstracts move directly into your program, with no exports between tools. After the event, session attendance feeds CE credits and certificates.

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How a typical switch runs

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Timing depends on your event's size and the modules you use. Most switches follow these steps:

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  1. Discovery. Map your current workflows, contracts, and must-have features with a Cadmium specialist.
  1. Setup. Cadmium creates your admin accounts and connects your modules, from registration to the mobile app.
  1. Data migration. Our team imports your data and runs quality checks before anything goes live.
  1. Configuration review. Eventscribe support performs a functional review of your setup and flags improvements.
  1. Launch. Open submissions or registration, with optional training for your team along the way.

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If you're switching partway through a planning cycle, you can start with the module you need next. For example, you might begin with submissions and reviews, then add registration and the mobile app closer to the event.

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Questions to ask any event tech vendor

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Before you commit, ask each vendor:

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  • Is abstract management included, or an add-on?
  • How does your platform connect to our AMS?
  • Who supports us during our event, and how long have they been on the team?
  • How has your product roadmap changed in the last year, and why?

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Why organizations choose Eventscribe

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Cadmium works only with organizations. In 2025, Eventscribe supported 1,691 events across 257 cities, and Cadmium serves more than 1,030 customers.

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ACG, for example, processed 7,300 abstract submissions through Eventscribe. To see how a switch would work for your next event, talk with an Eventscribe expert.

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Results may vary. Cadmium customer outcomes are based on individual use cases and are not guaranteed.