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The Challenge
A major healthcare institution needed to overhaul its continuing education (CE) program, which had become increasingly difficult to manage across siloed systems and teams. Staff were using different platforms depending on department and function, resulting in duplication of effort, lack of visibility, and inconsistent learner experiences.
Additionally, the traditional model—relying heavily on in-person sessions—posed logistical and financial constraints. Pulling clinicians away from patient care for live sessions and managing travel expenses made the CE program harder to sustain.
The organization sought a centralized solution that would allow them to streamline workflows, unify data, and scale delivery beyond local or regional audiences.
The Solution
After evaluating multiple platforms, the organization selected EthosCE, a learning management system designed specifically for healthcare education. The system enabled them to turn live events into enduring, on-demand content with minimal administrative overhead. Staff could manage all educational activities within a single interface, simplifying course creation, learner tracking, and compliance reporting.
The platform's flexibility supported a wide range of formats—from regularly scheduled series to fully virtual learning experiences—and allowed the CE team to deliver education at scale. Built-in tools for automation, secure content delivery, and integration with existing systems helped reduce complexity and improve overall efficiency. What had previously required multiple manual steps and coordination across departments was now streamlined into a cohesive, sustainable process.
The Results
With the new system in place, the organization was able to expand its educational reach well beyond its original footprint. They transformed a hospital-based CE program into a widely accessible platform serving practitioners across the country and internationally. The switch to enduring content and virtual learning allowed them to meet clinicians where they were—on their own time and in their own settings—without sacrificing quality or continuity.
The shift also gave the organization deeper insight into how their content was being used and where it was having the most impact. With centralized reporting, real-time analytics, and a more user-friendly experience for both administrators and learners, the CE team was better equipped to support the institution’s long-term mission: improving care through education, wherever it’s needed.
